Well, it's happened. I've lost access to some of my ebooks

Started by Bernadette, August 17, 2022, 12:31:11 PM

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Bernadette

August 17, 2022, 12:31:11 PM
I bought them years ago from tan books, and I just went to download them to make backup copies and put them onto my kindle, and I get a page not found message. I feel so robbed. I've emailed tan's customer service and will see what they say. Thankfully I have proof of purchase as I archive every order confirmation/receipt.
"Make merry, and be glad: for this thy brother was dead, and is come to life again; he was lost, and is found."

Melkor

#1
August 17, 2022, 04:59:25 PM
Quote from: Bernadette on August 17, 2022, 12:31:11 PM
I bought them years ago from tan books, and I just went to download them to make backup copies and put them onto my kindle, and I get a page not found message. I feel so robbed. I've emailed tan's customer service and will see what they say. Thankfully I have proof of purchase as I archive every order confirmation/receipt.

Good luck on that! This is part of the reason why I like physical copies of my favourite books.
All that is gold does not glitter, not all those who wander are lost.

"Am I not here, I who am your mother?" Mary to Juan Diego

"Let a man walk ten miles steadily on a hot summer's day along a dusty English road, and he will soon discover why beer was invented." G.K. Chesterton

"Blessed are they that hunger and thirst after justice: for they shall have their fill." Jesus Christ

Bernadette

#2
August 18, 2022, 06:58:17 AM
Success! They have been restored to my account, and I've just downloaded them. :)
"Make merry, and be glad: for this thy brother was dead, and is come to life again; he was lost, and is found."
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