Notebook question

Started by maryslittlegarden, January 30, 2016, 06:04:38 PM

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maryslittlegarden

January 30, 2016, 06:04:38 PM
Ok, so my newish (this summer) notebook decided to not recognize the USB ports.  Which means I can't print :):):)  HEEEEELLLLLLLLLPPPP.   

Before I throw it somewhere.
For a Child is born to us, and a son is given to us, and the government is upon his shoulder: and his name shall be called, Wonderful, Counsellor, God the Mighty, the Father of the world to come, the Prince of Peace

Gardener

#1
January 30, 2016, 09:12:23 PM
Do you need to install updates, which may contain updated USB drivers?

Can you go to Device Management, to make sure they are enabled?

If I asked you to boot into BIOS or otherwise go to the BIOS screen to ensure they are enabled, would this make any sense?

What make/model? Operating System (Windows7/8/8.1/10, Mac OS, Linux)?

"If anyone does not wish to have Mary Immaculate for his Mother, he will not have Christ for his Brother." - St. Maximilian Kolbe

maryslittlegarden

#2
February 01, 2016, 09:49:02 AM
It's windows 8.1
It updates on a regular basis.  I did check the device manager and it has the most recently updated USB software.  I did a factory reset on it which did not  help with the USB ports. 

Not sure what the BIOS screen is...
For a Child is born to us, and a son is given to us, and the government is upon his shoulder: and his name shall be called, Wonderful, Counsellor, God the Mighty, the Father of the world to come, the Prince of Peace

Gardener

#3
February 01, 2016, 04:08:38 PM
Try this:
[yt]http://www.youtube.com/watch?v=XZcYbxOcPV0[/yt]

Then check for the USB ports and if they're enabled.
"If anyone does not wish to have Mary Immaculate for his Mother, he will not have Christ for his Brother." - St. Maximilian Kolbe
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