Author Topic: Well, it's happened. I've lost access to some of my ebooks  (Read 192 times)

Offline Bernadette

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Well, it's happened. I've lost access to some of my ebooks
« on: August 17, 2022, 02:31:11 PM »
I bought them years ago from tan books, and I just went to download them to make backup copies and put them onto my kindle, and I get a page not found message. I feel so robbed. I've emailed tan's customer service and will see what they say. Thankfully I have proof of purchase as I archive every order confirmation/receipt.
"Make merry, and be glad: for this thy brother was dead, and is come to life again; he was lost, and is found."
 
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Offline Melkor

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Re: Well, it's happened. I've lost access to some of my ebooks
« Reply #1 on: August 17, 2022, 06:59:25 PM »
I bought them years ago from tan books, and I just went to download them to make backup copies and put them onto my kindle, and I get a page not found message. I feel so robbed. I've emailed tan's customer service and will see what they say. Thankfully I have proof of purchase as I archive every order confirmation/receipt.

Good luck on that! This is part of the reason why I like physical copies of my favourite books.
All that is gold does not glitter, not all those who wander are lost.

"Am I not here, I who am your mother?" Mary to Juan Diego

"Let a man walk ten miles steadily on a hot summer's day along a dusty English road, and he will soon discover why beer was invented." G.K. Chesterton

"Blessed are they that hunger and thirst after justice: for they shall have their fill." Jesus Christ
 
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Offline Bernadette

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Re: Well, it's happened. I've lost access to some of my ebooks
« Reply #2 on: August 18, 2022, 08:58:17 AM »
Success! They have been restored to my account, and I've just downloaded them. :)
"Make merry, and be glad: for this thy brother was dead, and is come to life again; he was lost, and is found."
 
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